BUY - USE - RETURN
RETURN YOUR NIMBU PRODUCTS & EARN CREDITS
Before initiating a return do ensure the following conditions are met:
- No stains or marks
- No fading, lint or pilling
- All buttons, beads, laces intact
- General stitching should be in good condition
Always think of another family receiving your preloved piece and if it would make them as happy as it made you when you first dressed your baby in it.
If your response is yes to all, just mail the outgrown Nimbu items to the following address.
Addressed to Nimbu
1010 Dover Road
Do indicate your full name and contact details on the package.
Once we receive we will reach out regarding the credits that can be offered, based on the condition of the outfit. This should typically be around 15-25% of the price you paid.
We do EVERYTHING from photography, dry-cleaning, uploading on the platform, selling and making sure you get paid!
Psst..Have outgrown kids' items NOT purchased on Nimbu?
If you have other preloved kids' clothes, toys and shoes in great condition - Just email us at firstname.lastname@example.org and we will assist in getting them listed!
If your items are accepted, you can earn 50% of the sale in Nimbu store credits.
**Due to overwhelming response for non-Nimbu items we are unable to list any new preloved items in October 2022. We request you to drop us an email and we will get in touch with you as soon as possible. Thanks for your patience.