Frequently Asked Questions

"How do I find the right size?"
Shopping for the perfect fit? We've made it super simple! On every collection page, click on the “Filter” option at the top left. From there, you can:
1️⃣ Hide out-of-stock items (so no heartbreak!)

2️⃣ Set a budget-friendly price range.
3️⃣ Filter by product type or size to find exactly what fits.

We know the disappointment of loving something only to find your size isn’t there—this tool saves you from that pain. ❤️

"Do you have physical stores?"
Yes, we do! Come visit us and shop in person:
1️⃣ The Green Collective
📍 Funan Mall, #02-18, 107 N Bridge Rd, Singapore 179105
🕚 Open daily: 11 am - 9 pm

2️⃣ Design Orchard
📍 250 Orchard Rd, Singapore 238905
🕥 Open daily: 10.30 am - 9.30 pm

"I love creating content! Do you have an affiliate program?"
Yes! Become a part of our Nimbu Ambassador Program. Share your love for Nimbu, create content featuring our outfits, and enjoy exclusive perks like discounts, freebies, and commissions. 

"When will my order be delivered?"
We deliver on weekdays only (weekends and public holidays are our days off). Place your order by 12 pm for same-day shipping, or we’ll ship it the next business day. 

💌 Need your order urgently? Contact us at WhatsApp: +65 8538 3446 or Email: help@nimbu.sg, and we’ll do our best to make magic happen.

"When can I come to your warehouse to pick up my order?"
We usually need one day to prepare your pickup order. If you’re in a rush, place your order before 12 pm, and we’ll have it ready for same-day pickup at:

📍 Nimbu at Envspace
103 Kallang Ave, #07-06, Singapore 339504
☎️ Contact: +65 8218 8768
🕘 Pickup hours: Monday to Friday, 9 am - 6 pm

"How can I track my order?"
After you place your order, we’ll send you a confirmation email with a tracking link. Click on it to follow your package’s journey to your doorstep!

"What happens when my kids outgrow the outfits?"
No need to stress! With our Buy-Use-Return Program, you can send back outgrown outfits. In return, you’ll get Nimbu $$ credits to use on your next purchase. It’s a win-win: less waste for the planet and more savings for you! 🌍

Find the perfect size, shop sustainably, and enjoy hassle-free shopping with Nimbu! 💚